Shipping your package
Packages are generally dispatched within 1 to 3 days after receipt of payment. They are shipped via Switzerland station (postpack economy) with a tracking number and off without signature. Regardless of the delivery method chosen, we send you a link to track your package online.
Shipping charges include preparation and packaging costs as well as shipping costs. Preparation costs are fixed, whereas transport fees vary according to the total price of the package. We recommend that you group all your items in one order. We can combine two orders placed separately, and shipping fees will apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
The dimensions of the boxes are appropriate and your items are properly protected.
Shipping fees are paid to the order but are free for a order higher than 60 CHF (address in Switzerland).
All costs arising from clearance and taxes in your country are fully at your expense and are payable upon delivery of the package.
Returns
In case you are not completely satisfied (e) your order you can return the item (s) within 10 days of receipt. Items returned and the shipping cost will be refunded in full *. Return costs are reimbursed at fixed price of CHF 7.-.**
* An article which will not be returned in perfect condition will not be refunded, even if a label is missing and / or if the packaging has been damaged. Discounted items can be returned or exchanged but in this case the return costs are not reimbursed.
**The right of return is unlimited but shipping costs will be refunded only once, they will be at your expense from the 2nd return/exchange if you want to make more than one return/exchange for the same order.
To request a return, thank you to contact our services by mail: info@seydys.com